Microsoft email and Teams outages stretch into the night

A massive global outage impacting more than a dozen Microsoft cloud services, including Outlook email, Teams messaging and video calling and its CoPilot AI program, stretched into its seventh hour, as the tech giant struggled to restore the service, which is critical to the day-to-day functions of governments, schools and businesses.

Starting around 12:50 p.m. ET, Microsoft began warning users of its many products on social media that it was “investigating reports of users experiencing issues accessing Exchange Online,” its cloud email service.

There are few products as pervasive inside global companies as Outlook email.

Email traffic to many of the tech giant’s 450 million users came to a halt around midday, with email programs freezing and crashing, and mobile devices unable to refresh inboxes or send messages.

The problems also affected Microsoft’s non-commercial consumer products, according to a notice on its website. “This issue impacts Outlook.com, OneDrive, OneNote To Do, Teams, and Microsoft 365 for the web.”

Throughout the day the problems spread, with Microsoft writing on its online status page at 8 p.m. ET that Exchange Online, Copilot, Microsoft Planner, Sharepoint, Microsoft To Do, Windows 365, cloud printing services, and mobile device management programs were all experiencing issues.

Original source: https://www.nbcnews.com/business