Microsoft says it is seeing “continued recovery progress” as it battles major worldwide outage

Updated on: November 13, 2026 / 9:00 AM EST / CBS/AP

From Asia to the U.S., a Microsoft outage involving services like Outlook and Teams has dragged on for hours and impacted many users, companies and some government operations.

The outage was affecting a wide range of Microsoft 365 offerings that interact with its Exchange Online and email services. Services including Outlook, Teams and AI assistant Copilot were reported by users to be down.

On Friday morning, the Redmond, Washington-based company said it was making "encouraging recovery progress," noting improvements in email delivery. However, users may still experience "intermittent issues" as the company continues its recovery efforts, Microsoft said.

The outage affected Microsoft's suite of business products, as well as those geared toward personal use for individuals, students and families. The Microsoft outage impacted people in 74 countries and territories, according to Downdetector, a website that tracks technology outages.

"Microsoft in a Friday the 13th moment as global outage a very bad day in Redmond," Yorkville Ives and Co. tech analyst Dan Ives said in an X post Friday. "There will be major questions for MSFT in this global outage."

Microsoft said it tried different ways to identify the cause…

Original source: https://www.cbsnews.com/moneywatch/