This Midwest airport was named America’s best, according to flyers

Airports in Minnesota, Florida and South Carolina left the best impressions on travelers, according to a new JD Power report.

The 2026 North America Airport Satisfaction Study found that overall airport satisfaction increased by 14 points for mega airports on a 1,000-point scale, even amid high passenger volume. Large airports saw a 13-point increase, while medium airport satisfaction rose by an even wider 16-point margin.

"For the better part of the last decade, nearly every airport, from the largest international hubs to midsized airfields, has undertaken a significant capital improvement project aimed at streamlining passenger flow, adding attractive food and beverage options and improving overall passenger experience," Michael Taylor, JD Power’s managing director of travel, hospitality and retail, said in a Sept. 16 news release. "On the whole, those efforts are finally starting to pay off in the form of higher overall passenger satisfaction scores."

The study measured flyer satisfaction across seven areas, including the ease of traveling through the airport, passengers’ trust level there, and facilities in the terminal, based on nearly 25,000 surveys of U.S. or Canadian residents. Here’s which ones ranked highest.

Minneapolis-Saint Paul International Airport (MSP) came in first among mega airports, defined as those serving…

Original source: https://www.usatoday.com/travel/